Frequently Asked Questions

1. How do I find the different locations?
   Via Christi Clinic at Founders’ Circle – 1947 Founders’ Circle, Wichita, KS 67206
   located just east of the K-96 and 21st Street intersection.
   
   Wichita Clinic Murdock – 3311 E. Murdock, Wichita, KS 67208
   located one block east of the Hillside and Murdock intersection.
   
   Wichita Clinic Bethel – 720 Medical Center Drive, Wichita, KS 67114
   located next to Newton Medical Center on Medical Center Drive, south of the US-50 and Kansas Street intersection.
   
   Cancer Center of Kansas –
   Heritage Plaza Medical Building, 818 N. Emporia, #403, Wichita, KS 67214
   Medical Arts Tower, 3243 East Murdock, Suite 300, Wichita, KS 67208
2. What kind of parking is available at the various clinics?
   Patient and Visitor parking is available at all clinic locations. Via Christi Clinic at Founders’ Circle also features a patient drop-off zone at the front entrance to both the Medical Office Building and Ambulatory Surgery Center.
   
   Wheelchairs are available at all Via Christi Clinic locations.
   
   Transportation Information: Wichita MTA bus routes serve many Wichita locations. For information and referrals for special transportation needs please call United Way InfoLine at (316) 267-4327.
3. I have a compliment/complaint – whom do I call or contact?
   We welcome feedback and we continually try to improve our services. You can always speak with the supervisor in the area where your service is provided. Our Breast Care Coordinator, Terri Peters, is also available to receive feedback. She can be reached by calling (316) 613-4636.
   
   If you'd prefer to talk with someone in Quality Assurance, call (316) 689-9394.
4. Is there anyone available to help me pick out a wig?
   This service is available through several local wig shops. Please refer to the Helpful Links page of this website to find a listing of local wig shops and their contact information.
5. Someone I know mentioned “complementary medicine.” What is that?
   Complementary, or alternative medicine and therapies, includes massage, acupuncture, biofeedback, aromatherapy, meditation, nutrition supplements and other services. Some cancer patients feel they can benefit from these therapies in addition to their medical treatment.
   
   Please talk to your provider before trying therapy treatments since there could be side effects with your treatment. Your provider will also be able to advise you about current evidence of how these therapies have helped others.
6. I’ve heard about “Clinical Trials.” What are they, and how do they involve me?
   Please discuss with your Oncologist for all available clinical trails.
7. How do I find out about “Cancer Registry?”
   Kansas Cancer Registry
   www.kumc.edu/som/kcr
8. Will treatment affect my ability to have children?
   Radiation therapy and chemotherapy treatments may cause temporary or permanent infertility. These side effects are related to a number of factors including your gender, age at time of treatment, the specific type and dose of radiation therapy and/or chemotherapy, the use of single therapy or many therapies, and length of time since treatment.
   
   If you are concerned about the effects of cancer treatment on your ability to have children, discuss this with your provider before treatment. Your provider can recommend a counselor or fertility specialist who can discuss available options and help you and your partner through the decision-making process.
9. I need a copy of my records – whom should I call, and how much does it cost?
   As a patient, you have the right to access your personal healthcare information. There are legal and professional guidelines that govern which parts of your records you have access to, and the kind of information that can be shared with other providers.
   
   There is a Release of Information form that you’ll need to complete to have copies of your records made, and there is a cost of $15.00 up to 10 pages, and there is an additional $.50 per page charge after the first 10 pages. Non-emergency information will be processed in about 24 to 48 hours from the request date.
   
   Via Christi Clinic will continue to provide copies to referring providers and other hospitals for continuing patient care at no charge.
   
   Please call the Release of Information department at (316) 613-4955 for more information about obtaining copies of your patient information. Their hours are 8:00 am – 5:00 pm CST, Monday through Friday.
10. Will my medical and personal information be kept confidential?
    Via Christi Clinic complies with legal and professional requirements to maintain the confidentiality of your patient information. It will only be used for authorized purposes and shared only with other authorized users.
11. My care providers keep bringing up “Informed Consent.” What does this mean?
    This means that you are given complete information so you can understand what is involved in an operation or treatment. This information will include potential benefits and risks and possible side effects.
12. Do you have information about support groups for people with my type of cancer?
    Victory in the Valley is a local organization with support groups for cancer patients. To receive more information about their organization please call (316) 682-7400.
13. Is there someone to talk to about what kinds of food I should eat, or a special diet plan?
    Via Christi Clinic has several dietitians on staff that can provide education on nutritional assessments, education, food supplements, as well as monitoring and support for patients.
    
    Call (316) 689-9251 for more information or to schedule an appointment.

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3311 E Murdock, Wichita, KS 67208 — 316-689-9111 Via Christi Clinic is a tobacco-free organization. Smoking and the use of all tobacco products is prohibited inside buildings and on all properties. © Copyright 2010 Via Christi Clinic, PA All rights reserved | Copyright and Disclaimer | Privacy Notice Website Developed by Insite Motion